I’ve been with Linode as my VPS host for around 18 months now, and since I put a site monitor on it (via the also-awesome siteuptime.com) – every month I get an email saying this (with suitable Month/Year substitutions!):
Below is your monthly uptime report for May 2012
Please do not reply to this email.
For further assistance, please contact email@example.com.
Downtime: 0 hrs, 0 mins
And the uptime on my site?
12 # uptime12:11:11 up 336 days, 3:22, 1 user, load average: 0.00, 0.01, 0.05
You simply can’t fault that…
Happiest. Customer. Ever!