Due to regular disruptions in the Sony PlayStation Network (PSN), Sony have kindly offered to extend my PlayStation Plus membership by one single day.
I know the DDOS attacks on their network weren’t their fault, and I don’t condone the actions of imbeciles with axes to grind. But a PlayStation Plus membership currently costs $69.95AUD. Divide that by 365 days in a year and you get: 0.19 cents. Sorry for messing you around, but here’s 19 cents.
I’m not even going to waste my time typing in that code for 19 cents. So if anyone else wants it, please, have my code, it is (as posted) un-redeemed:
Addendum: My VPS provider, Linode, were also under sustained DDOS attack over the Christmas period. I wasn’t aware of this when I sent them a support request wondering why this site was getting rather wobbly, but they explained the situation and I let them deal with it and ride it out. When it was over, I received an email saying that they were sorry for the disruption to service (again, entirely not their fault) – and that they’d credited me $10 on my VPS hosting:
Support Ticket [REDACTED] regarding account ‘[REDACTED]’ has been updated by ‘tkelso’
You recently requested a credit for the downtime that your Linode(s) incurred. First we would like to start by apologizing for the outages and the disruptions the downtime may have caused. As you may already know the downtime was caused by multiple large scale DDoS attacks. We’ve done our best to communicate the details of these attacks on our status page, and we’ll be releasing a full post mortem.
We’ve put various safeguards in place to protect our infrastructure and above all else you, our customer, from being negatively impacted by future attacks. It’s our belief that the considerable protections we’ve leveraged have already been successful in deterring further attempts to disrupt our networks. Because of this we’re now able to precisely calculate the amount of downtime suffered by each Linode.
In accordance with our SLA, each Linode that experienced disruption of service would be entitled to a credit based on its established hourly rate, for however long the downtime occurred outside of the 45 minute window defined by our 99.9% uptime guarantee. However since this was a departure from the standard of reliability you’ve come to expect from us, we’ve chosen to exceed our SLA guarantees. Instead we’ve made an effort to offer reimbursement that demonstrates our appreciation for the patience and understanding you’ve shown, as well as for your continued business. With that in mind, we have applied the following credit to your account for your Linodes in London:
We consider it a privilege to be your hosting provider, and we’ll continue working to ensure that you’re receiving the best service possible. If you have any questions or concerns, please feel free to let us know.
I didn’t request a credit at all – I just enquired why the site seemed to be up/down/up/down a lot – and they explained the situation and gave me a generous credit instead of a token gesture – which is why Linode have yet again grown in my estimation, and Sony have not.